What is trip cancellation insurance?
Trip cancellation insurance is designed to help reimburse eligible prepaid, non‑refundable trip costs when you have to cancel before departure for a covered reason. It’s most useful when you’ve already paid for travel components that may have strict cancellation penalties.
What it can cover (examples)
Depending on the plan, trip cancellation benefits may help reimburse eligible non‑refundable expenses such as:
- Prepaid hotel nights and deposits
- Prepaid tours, activities, and event tickets
- Prepaid transportation arranged as part of your itinerary
- Change or cancellation penalties charged by travel suppliers
Many plans also include related benefits (for example: trip interruption, delay, baggage, or emergency medical), but those are separate coverages with their own rules.
Common covered reasons (varies by plan)
Covered reasons are specific and differ from one plan to another. Examples often include:
- Unexpected illness or injury of the traveler (or in some cases, a family member)
- Severe weather that prevents travel
- Carrier issues that cause you to miss departure (subject to policy terms)
- Jury duty, subpoena, or certain work obligations (if included by the plan)
What we don’t cover
Exclusions and limitations depend on the policy, but the items below are commonly not covered (or only covered with special add‑ons and strict conditions). Always confirm in the policy wording.
- Medical exclusions: Pre‑existing conditions, elective surgeries, and medical tourism.
- Trip cancellation/interruption reasons: Change of mind, fear of travel, disinclination to travel, or if a refund/voucher was provided by the travel supplier.
- Foreseeable events: Storms or natural disasters that were named or known before purchasing the policy.
- High‑risk activities: Skydiving, hang gliding, or similar extreme sports, unless special coverage is added.
- Illegal/intentional acts: Losses resulting from illegal acts or self‑inflicted injuries.
- Specific locations: Trips to countries sanctioned by the U.S. or other authorities.
- Financial default: Specific carriers may not be covered if not purchased within a certain timeframe.
- Domestic flights: They form the non‑refundable part of your trip.
How trip cancellation coverage works
While details vary by insurer, most claims follow a similar flow:
Buy early (when possible)
Some time‑sensitive benefits require purchase within a set window after your first trip payment.
Save documentation
Keep invoices, receipts, cancellation penalties, and any required medical or official proof.
Cancel with suppliers promptly
Notify the airline/hotel/tour operator and request written confirmation of refunds and penalties.
File the claim
Submit the insurer’s claim form and supporting documents by the stated deadline.
Refund Schedule
If you must cancel your trip for a covered reason, the refund amount is calculated based on the “refundable portion” of your payment and the timing of your claim within the 30/45 days before your trip start:
For Normal dates requiring 30 days :
| Cancellation Window | Refund Amount |
|---|---|
| 29 – 15 Days before trip start | 100% of the refundable portion |
| 14 – 7 Days before trip start | 75% of the refundable portion |
| 6 – 0 Days before trip start | 25% of the refundable portion |
Frequently asked questions
Want help choosing the right coverage?
Tell us your dates, destinations, and what you’ve prepaid—our team will help you understand options and connect you with an insurer’s plan details.
Disclaimer: Travel insurance is offered by third‑party insurers. Availability, coverages, limits, and exclusions vary. This page does not modify any policy terms.